Facilitation and Planning Manager FTC

Who we are looking for

We are looking for a motivated and talented professional to join our Facilitation and Planning team as Facilitation and Planning Manager on a 10 month fixed term contract. The role is responsible for maintaining a world-class pool of external facilitators and academic tutors, scheduling all events across the organisation, and managing staffing of internal and external facilitators and tutors against all programme delivery.

This role is also responsible for implementing systems and processes within the team, department, division and organisation to understand events required and to forecast facilitation and academic tutoring capacity against different people specs. This is a fantastic opportunity to coordinate recruitment, selection, contracting, quality assurance and ongoing training processes for internal and external facilitators and tutors.

Based in either our Birmingham, London or Manchester office, and reporting to the Faculty Planning and Assessment Associate Director, you’ll work closely with the Impact Governance department to input into quality assurance and training plans and deploy appropriately qualified senior faculty members as interviewers and trainers. You will ensure comprehensive event records are kept on shared systems accessible to other teams to aid planning and internal and external reporting, maintaining a robust and accurate database of facilitators and tutors on Salesforce including relevant qualifications and experience, QA feedback scores and availability.

This exciting role is varied and complex, and will require someone with excellent organisation, programme and project management skills. It is essential that you have high proficiency in excel, and are confident using technology such as Salesforce. You must be a team player able to lead teams working in a matrix team structure. To succeed in this role, you’ll be confident in negotiating and contract processes and be able to build and maintain relationships with external stakeholders.

For more details, please refer to the detailed Job Description and Person Specification in the Job Pack, available in the Downloads section of this page.

Our offer

We are happy to announce that we will be able to offer you:

  • Agile working culture, so you can control how you work.
  • Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work.
  • Enhanced maternity pay after a year’s service.
  • Shared parental leave package.
  • Access to free, confidential 24/7 wellbeing and support line.
  • Professional development offer for all staff.
  • 25 days’ annual leave + bank holidays.
  • Employer pension contribution of 11% (10% pension plus 1% national insurance rebate).
  • Interest free season ticket / bike loans

How to apply

All applications must be received by the closing date, 9am on 27 January 2022. Interviews are expected to take place week commencing 31 January 2022.

To apply for this role, please click here

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.

For any questions or queries please email us at [email protected]

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.